Financial Processes
- Purchases: Goods and Services
- Purchase Cards: Use and Control
- Payments
- Debt Collection (Student debts)
- Debt Collection (Other debts)
- Fees: Hire and Payment
- Expenses: Control and Payment
- Payroll
- Cash and Cheque Handling and Banking
- Asset Management
- Investments and Treasury Management
- Resource Allocation, Planning and Budgeting Processes
- Development, Maintenance and Dissemination of Regulations and Procedures
- Financial Year End Testing
Teaching/Learning and Student Processes
- Recruitment and Admissions
- Registration and Invoicing
- HEFCE Student Returns
- Course Portfolio
- Quality
- Delivery Methods
- Student Retention
- Management of Withdrawals
- Management of International Student Recruitment
- Student Assessment
- Equal Opportunities, Race and Disability
- Student Welfare, Health and Safety
Research
- Identification and Management of Research Opportunities
- Preparation of Research Bids: Costing and Pricing
- Management of Research Grant and Contract Income and Expenditure
- Exploitation of Research and Management of Spin Offs
Enterprise / Third Stream
- Identification and Management of Opportunities
- Preparation of Bids: Costing and Pricing
- Management of Contract Income and Expenditure
- Management of ESF and ERDF Projects
Estates
- Management of Major Projects
- Routine Maintenance
- Recharging of Estates Expenditure
- Capital Purchases
- Management of Utility Expenditure
- Space Utilisation
HR
- Workforce Planning: Balance between permanent, temporary, fee based appointments and use of agency staff
- Recruitment Processes
- Training and Development
- Staff Retention
- Sickness /Absence management
- Job Evaluation and Grading
- Equal Opportunities, Race and Disability
- Promotion of Staff Welfare, Health and Safety
Information Systems
- Information Accessibility and Security
- Project Management: Major Systems
- Expenditure: Servers, PCs, Printers, Photocopiers and Consumables
- Library and Computer Suites: Income and Expenditure
Operational Continuity
- Contingency Planning: Estates, Systems and Staff
- Preventative Measures: Systems
- Preventative Measures: Estates
- Incident Management
Customer Services / Services Division
- Catering: Control of Income, Expenditure and Stock
- Cleaning: Cost and quality control
- Residences: Control of Income and Expenditure
- Printing / Reprographics
- Services: Mail, Reception, Caretaking
- Conference Income
- Telephones: Control of Expenditure and Recharging Arrangements
Academic Departments, Other Academic Units & Research Centres, Institutes and Units
- Department/School/Faculty reviews
- Research centre/Institute review
- Central Service Unit/ Function review
Other
- Risk Management
- Environmental Issues
- Ethics
- Public Relations / Image / Branding
- Data Protection
- Transparent Approach to Costing (TRAC)
- Document Management
- Process mapping & business analysis
- Project Management
- Change Management